Email Questions

1. May I promote my web site with bulk e-mail?

Bulk e-mail, often referred to as "SPAM" is not allowed or tolerated by AAIServ.com. Spamming is in violation of our service agreement. There are legal and ethical issues involved in mass mailing of unsolicited e-mail. Any user of our services who has sent a large number of unsolicited e-mail will have their account closed within 24 hours. No refund will be issued.

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2. How can I manage my e-mail users (add/remove/update)?

You may manage your email users, filters, alias's, and forwards from your website control panel.

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3. What is an e-mail alias?

An email alias is a name@yourdomain.com that does not have a corresponding POP3 box set up. For example, if you have a POP3 box called sales that is your default, but you have not created any others, mail to anyone@yourdomain.com will be sent to the sales box. If someone were to email webmaster@yourdomain.com, in this example, that mail would be forwarded to the sales POP3 box.
It is unlimited--get as many as you need for no extra charge!

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4. Are third party email services supported?

Any offnetwork mail services are supported, from services such as Everyone.net and Bigmailbox, to self-run mail servers. Note that use of third party mail services results in all mail being handled by that service: no mail functions, including catchall email addresses and mailing lists, will be available for your account locally.
Please open a support ticket if you would like to use these services.

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5. How can i access my email through the web?

To access mail via a web browser, go to:

http://www.yourdomain:2095 OR
http://www.yourdomain.com/webmail

Note that if your domain is not yet resolving locally to our servers, you can substitute the IP address assigned to your account at setup for the domain name in the URL above.

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6. What is my POP3 server name?

Your POP3 (and SMTP) server name is yourdomain.com. The server name will be the same no matter how many POP3 email accounts you set up.

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7. How do I set up Outlook (or Outlook Express)?

Start Outlook. Click Tools and choose Accounts, click add and then choose mail, then fill in your name.

Click "I already have an e-mail..." and then fill in your email address.

On the "Email Servers Name" page, fill in the server information as follows:
POP3 and SMTP = yourdomain.com

Enter your user information, for users other than the master name, the login address must include @yourdomain.com. Click finish.

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